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Tech Team Callbacks

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  • Re: Tech Team Callbacks
    @Wade Allen might be a good one for you to reach out to
    by Andrew Thomson - 02:44 - 7 Aug 2023

  • Hi All Can you please call Brendan from Battery Energy he is looking for 200 X 48volt Victron inverters & batteries, he also asked about 24 volt options 0488466008 THX JPW

    by Teagan Osborne - 02:16 - 7 Aug 2023

  • Calling Joel

    by Jordan Meikle - 01:44 - 4 Aug 2023

  • Hi team can someone please call Joel from Mygrid back on 0422 065 067 regarding wifi / datamanager issues with Fronius Symo's, currently on site 

    by Karl Raffe - 01:42 - 4 Aug 2023

  • Hi Andrew, sorry. I thought you were asking for the inverter Model  :) I will include that in the email. Thank you

    by Sheranya Garlapati - 11:57 - 4 Aug 2023
  • Re: Tech Team Callbacks
    @Sheranya Garlapati the fuses are specific to the panel so I need to know the panel exact model. That's Ok, when sending your quote over just ask them "do they need a datamanager card and would you like us to supply the fuses? If so please ask them how many fuses and what current rating they need" thanks
    by Andrew Thomson - 11:56 - 4 Aug 2023

  • The inverter they ae after is ECO 25 Lite, however if you would like to take a look at their email and the Supply proposal it is  SO108907. Thank you

    by Sheranya Garlapati - 11:54 - 4 Aug 2023
  • Re: Tech Team Callbacks
    @Sheranya Garlapati do they have the exact model? I need to see the specifications so I can size the fuses for them
    by Andrew Thomson - 11:53 - 4 Aug 2023

  • Hi Sheranya, do they have the exact model? I need to see the specifications so I can size the fuses for them

    by Andrew Thomson - 11:52 - 4 Aug 2023
  • Re: Tech Team Callbacks
    @Andrew Thomson They  are using Jinko 550 Panels
    by Sheranya Garlapati - 11:46 - 4 Aug 2023
  • Re: Tech Team Callbacks
    @Sheranya Garlapati  the string fuse size will depend on the panels they are using. Do you know what panels they are using?
    by Andrew Thomson - 11:44 - 4 Aug 2023

  • Hi team, I am just doing an order for a customer for Eco 25 Light and there is a warning to say "String fusing required (talk to tech team if unsure)". Please let me know the code for the fuses and Qty required for 1 x Eco 25. Thank you

    by Sheranya Garlapati - 11:33 - 4 Aug 2023

  • calling

    by Andrew Thomson - 11:28 - 4 Aug 2023

  • Hi Can you please call 0422 265 923 enq Point to Point RF link upto 9 recievers not RS485 or CT meter tried to trf but busy sorry l;ost his name THX JPW 

    by John Woods - 11:21 - 4 Aug 2023

  • Calling Steve

    by Andrew Thomson - 03:11 - 3 Aug 2023

  • Hi team, can someone please call Steve from Rexel - Warwick ? He is looking for 24 -25kw battery system and a Symo Gen24 10 Inverter for an off grid system. I am not completely sure, what other things he might need. Thank you

    by Sheranya Garlapati - 02:50 - 3 Aug 2023

  • Calling Dave

    by Jordan Meikle - 02:48 - 3 Aug 2023

  • Dave from Aywon Electrical 0418 737 873, he has some questions regarding appropriate racking kits.

    by Teagan Osborne - 02:44 - 3 Aug 2023

  • Callimg Carbon Friendly Enterprises

    by Jordan Meikle - 12:10 - 3 Aug 2023

  • Hi team, can someone please call Carbon Friendly Enterprises @0428 529 368 ? They are after a label kit I believe for the batteries risk, I am not entirely sure of what exactly they are after. Thank you

    by Sheranya Garlapati - 11:29 - 3 Aug 2023