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  • Re: Tech Team Callbacks
    @Andrew Thomson Sorted it out with Sheranya
    by Jordan Meikle - 02:32 - 1 Aug 2023

  • Calling Greg

    by Jordan Meikle - 02:32 - 1 Aug 2023

  • Called Blake

    by Jordan Meikle - 02:32 - 1 Aug 2023

  • Greg 0415 141 799 is an end user who has some questions regarding his panels and an inverter. He was told by his local retailer to call us for help.

    by Teagan Osborne - 02:27 - 1 Aug 2023

  • Blake, 0400 512 971 has one of the RS485 kit's and has some questions about connecting it to his inverter. 

    by Teagan Osborne - 02:18 - 1 Aug 2023
  • Re: Tech Team Callbacks
    @Jordan Meikle this might be a good opportunity to call the customer with Sheranya and work out their needs. Do they actually need a 58mm opening? Or can they get away with something smaller. such as the 250/5 DP23. Or if they need a larger opening consider something like the Fastron 500/5 with a 50mm opening
    by Andrew Thomson - 01:48 - 1 Aug 2023

  • Hi team, I have a customer looking for 250/5A DP-58 CTs, they are listed on our catalogue, however I am unable to find then on ODOO. Please advise if there is any alternative we can offer. Thank you

    by Sheranya Garlapati - 01:45 - 1 Aug 2023

  • Nathan*

    by Jordan Meikle - 08:00 - 1 Aug 2023

  • I'll call Natahn

    by Jordan Meikle - 08:00 - 1 Aug 2023

  • Can someone pls call Nathan from Exclusive Electrical on 0468813833 - He is wanting to speak to someone about wifi connection to CT's Thanks

    by Lena Carson - 04:30 - 31 July 2023

  • Calling Nicole

    by Jordan Meikle - 01:07 - 31 July 2023

  • Hi team, could someone please call Nicole from RAA on 0407 564 078 to confirm best RS485 option for Solax inverter? 

    by Karl Raffe - 01:06 - 31 July 2023

  • Hi John, Wattwatchers is an energy meter with up to 6 cts that can connect to it. Therefore it won't matter what brand the inverter is as the CT is going around the AC output to see everything that is being produced

    by Andrew Thomson - 10:56 - 31 July 2023

  • I have had a question re Wattwatchers hardware the customer has an old ABB 10kw 3 phase inverter is thw W/watchers & Solar Analytics compatable? Do the meters connect to the CT's and or do they connectthrough the inverter? THX JPW  

    by John Woods - 09:32 - 31 July 2023

  • Left voicemail with Ryan

    by Andrew Thomson - 10:41 - 27 July 2023

  • Calling Ryan

    by Andrew Thomson - 10:40 - 27 July 2023

  • Ryan from Phase Tech 0432 538 533 is on site, and has a question regarding GSD installation.

    by Teagan Osborne - 10:22 - 27 July 2023

  • I'll give Josh & Babar a call after this meeting

    by Jordan Meikle - 09:57 - 27 July 2023

  • Babar 0414 887 289 has some questions about our batteries. 

    by Teagan Osborne - 09:37 - 27 July 2023

  • Josh from RACV Solar 0447 717 763 has a question about rogowski coils.

    by Teagan Osborne - 09:16 - 27 July 2023