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  • ##high importance ##PV-250035573 STCs failed by the Clean Energy Regulator Panel model not listed
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    GI Energy

    2 June 2026, 8:52 am AEST

    Hi Natalie,

    That's correct. 

    The panel under S/N K01250100701221 is the singular TSM-440NEG9R.28

    The remaining panels are TSM-440NEG9R.27.


    Kind Regards, 


    <img style="max-width: 130px;" src="https://gienergy.com.au/wp-content/uploads/2019/10/cropped-Green-Logo@2x.png" width="130">

    Vanessa Somers

    Sales & Operations Coordinator

    GI Energy | Established 2011

     
     
     
    mobilePhone
    1300 876 269 | 0429 626 955
    emailAddress
    admin@gienergy.com.au
    website
    www.gienergy.com.au
     
     
     
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    Natalie Barnes (Green Energy Trading)

    29 May 2026, 2:50 pm AEST

    Hi  Vanessa, 
     
     
    Thank you for your email. With regards to the response you received from your supplier, could you please confirm then that of the 90 PV modules installed that there were 89 PV Modules model Trina Solar TSM -440NEG9RC.27 and one module that was model  Trina Solar TSM -440NEG9RC.28 and this was the module that had serial K01250100701221. 
     
    If this is the case I'll update the GEO form as per your information. 
     
     
    Appreciate your assistance with this. 
     
     
    kind regards, 
     

    GI Energy

    18 May 2026, 1:53 pm AEST

    Hi Natalie,

    Here's the reply from the supplier:
    "Hey Vanessa, 
    Trina Solar has confirmed that this serial is valid for a TSM-44NEG9R.28 modules labelled for standard IEC 61215-2021."


    Kind Regards, 


    <img style="max-width: 130px;" src="https://gienergy.com.au/wp-content/uploads/2019/10/cropped-Green-Logo@2x.png" width="130">

    Vanessa Somers

    Sales & Operations Coordinator

    GI Energy | Established 2011

     
     
     
    mobilePhone
    1300 876 269 | 0429 626 955
    emailAddress
    admin@gienergy.com.au
    website
    www.gienergy.com.au
     
     
     
    facebook
     
    linkedin
     
    instagram
     


    GI Energy

    18 May 2026, 1:06 pm AEST

    Hi Supply Partner Team,

    Can you please check the Panel's serial number K01250100701221 (see photo attached), if it's Trina Solar Co Ltd - TSM-440NEG9RC.27 (IEC 61215-2021). Also attached is your invoice for your reference.
    It's the only different Serial Number out of 90 serial number scanned. See attached STC's pdf.
    Is this panel still a Trina 440? Or has there been a mixed up? Please see GET email below. 
    Can you please help us?


    Kind Regards, 


    <img style="max-width: 130px;" src="https://gienergy.com.au/wp-content/uploads/2019/10/cropped-Green-Logo@2x.png" width="130">

    Vanessa Somers

    Sales & Operations Coordinator

    GI Energy | Established 2011

     
     
     
    mobilePhone
    1300 876 269 | 0429 626 955
    emailAddress
    admin@gienergy.com.au
    website
    www.gienergy.com.au
     
     
     
    facebook
     
    linkedin
     
    instagram
     


    ---------- Forwarded message ---------
    From: Green Energy Trading Support <support@greenenergytrading.zendesk.com>
    Date: Fri, May 15, 2026 at 4:34 PM
    Subject: ##high importance ##PV-250035573 STCs failed by the Clean Energy Regulator Panel model not listed
    To:
    Cc: GI Energy <admin@gienergy.com.au>


    ##- Please type your reply above this line -##

    You are registered as a CC on this request (99282). Reply to this email to add a comment to the request.

    Natalie Barnes (Green Energy Trading)

    15 May 2026, 4:33 pm AEST

    Hello Vanessa,
     
    The Clean Energy Regulator has not approved the PV STCs for PV-250035573 The incorrect panel model has been entered according to information we hold from the panel supplier. Please check the correct panel brand and model on the PV module label. You can reference the CEC List to find the correct module details.
    • K01250100701221 (see photo attached)  
       
    Please note that funds recovery will be initiated automatically 30 days from today if all the required information is not provided. After funds recovery is completed, you may resubmit the form to us one you can provide the necessary information.

     
    As soon as we receive this information we can forward it to the Clean Energy Regulator and the approval process can continue.
     
     
    If you are have any questions please feel free to contact us on 03 9805 0722
     
     
    Thank you and kind regards,
     
     

    Attachment(s)
    K01250100701221.JPG

    This email is a service from Green Energy Trading. Delivered by Zendesk
    [GZN3PY-3W6XX]

    Attachment(s)
    Invoice_INV_2025_11882_ (1).pdf
    download_pdf (3).pdf

    Natalie Barnes (Green Energy Trading)

    15 May 2026, 4:33 pm AEST

    Hello Vanessa,
     
    The Clean Energy Regulator has not approved the PV STCs for PV-250035573 The incorrect panel model has been entered according to information we hold from the panel supplier. Please check the correct panel brand and model on the PV module label. You can reference the CEC List to find the correct module details.
    • K01250100701221 (see photo attached)  
       
    Please note that funds recovery will be initiated automatically 30 days from today if all the required information is not provided. After funds recovery is completed, you may resubmit the form to us one you can provide the necessary information.

     
    As soon as we receive this information we can forward it to the Clean Energy Regulator and the approval process can continue.
     
     
    If you are have any questions please feel free to contact us on 03 9805 0722
     
     
    Thank you and kind regards,
     
     

    Attachment(s)
    K01250100701221.JPG

    This email is a service from Green Energy Trading. Delivered by Zendesk
    [GZN3PY-3W6XX]

    by "Green Energy Trading Support" <support@greenenergytrading.zendesk.com> - 08:55 - 2 June 2026