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Tech Team Callbacks

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  • Re: Tech Team Callbacks
    @Ray Willey Just forwarded you an email from GoodWe. Unfortunately won't work.
    by Jordan Meikle - 02:20 - 6 Dec 2023

  • Calling Nick

    by Jordan Meikle - 12:09 - 6 Dec 2023

  • Calling Owen

    by Jordan Meikle - 12:06 - 6 Dec 2023

  • Hey team got a client on site with BYD Flex - could someone please give him a call as soon as possible. Owen - 0408 378 214

    by Lauren Haworth - 11:34 - 6 Dec 2023

  • Nick, 0450 602 129 would like some advice regarding the SH10RT.

    by Teagan Osborne - 11:30 - 6 Dec 2023
  • Re: Tech Team Callbacks
    @Ray Willey No luck on the phones. Just sent Mike Zhang an email. I'll let you know when I get a response. 
    by Jordan Meikle - 09:36 - 6 Dec 2023

    1 replies 1 replies

  • Re: Tech Team Callbacks
    @Ray Willey Theoretically should work. Going to call GoodWe and get them to confirm though.
    by Jordan Meikle - 09:32 - 6 Dec 2023

  • sorry 1p single phase

    by Ray Willey - 09:17 - 6 Dec 2023
  • Re: Tech Team Callbacks
    @Ray Willey Hey Ray, would you be able to clarify what you / the customer means by an IP set up?
    by Jordan Meikle - 09:16 - 6 Dec 2023

  • hey crew......GW 22kw EV chargers....can you use 3p on a ip set up??

    by Ray Willey - 09:15 - 6 Dec 2023
  • Re: Tech Team Callbacks
    @Andrew Thomson Yes, I was not sure if they are supplied with the pack or not, as I did not understand what he is referring to. :)
    by Sheranya Garlapati - 08:19 - 6 Dec 2023
  • Re: Tech Team Callbacks
    @Sheranya Garlapati sorry but if they are missing that needs to be handled by claims
    by Andrew Thomson - 08:15 - 6 Dec 2023

  • Hi team, please call ACS Solar on  0401 243 849. He called the office earlier and was complaining that the brackets for Aerial mounts are missing from the RS485 Pack. Could someone please give him a call to help hi with this ? His sales order number for your reference is SO117264. Thank you

    by Sheranya Garlapati - 08:14 - 6 Dec 2023

  • Called Brian

    by Jordan Meikle - 09:59 - 5 Dec 2023

  • Brian - 0427 472 922, wanting to know biggest battery and inverter.

    by Teagan Osborne - 04:18 - 4 Dec 2023

  • Calling Bryan

    by Jordan Meikle - 02:58 - 30 Nov 2023

  • His number is 0401 207 880

    by Sheranya Garlapati - 01:07 - 30 Nov 2023

  • Hi team, can someone please call Bryan from Sundriven? he needs some advise on Power Plus Batteries. Thank you

    by Sheranya Garlapati - 01:06 - 30 Nov 2023

  • Calling Shane

    by Jordan Meikle - 10:45 - 30 Nov 2023

  • HI Team, can you please call shane at pyramid power on 0488 788 282 to discuss switchdin solutions they are trying to pair with Redback, thank you. 

    by Dave Carroll - 09:42 - 30 Nov 2023