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Tech Team Callbacks

support@supplypartners.com.au

  • Hi Lena, the GW29.9K-MT


    by Andrew Thomson - 02:45 - 10 May 2023
  • Hey guys would you have an alternative for GW25K-MT i could tell the customer?


    by Lena Carson - 02:20 - 10 May 2023
  • Re: Tech Team Callbacks
    @Lena Carson the 50KA smart meter uses 5A secondary CTs. the primary current of the CT will depend on the site it is being installed onto. Please send him a snippet of the Fronius CTs at the top of page 87 of our catalogue

    by Andrew Thomson - 02:13 - 9 May 2023
  • Hey could someone please give Leone from Rexel on 08 87269200. He is wanting to know what ct clamp is used for FROSMARTM50KA. Thanks


    by Lena Carson - 02:10 - 9 May 2023
  • called and left message


    by Andrew Thomson - 12:50 - 9 May 2023
  • Hey guys.. could someone please give George a call on 0451720101. He would like to speak to someone about the difference between the GP-Lite-2 and GP-Solo-110-2. Thanks


    by Lena Carson - 09:59 - 9 May 2023
  • emailed


    by Andrew Thomson - 04:01 - 8 May 2023
  • Hey guys.. Joel from Energy Plus Australia would like some information emailed to him about the RS485WIFI. He was hoping for Info on how it works and what is needed please. Joel's email: joel@energyplusaustralia.com.au. Thanks


    by Lena Carson - 03:24 - 8 May 2023
  • Hi John, please assign to Will. thanks!


    by Andrew Thomson - 02:47 - 8 May 2023
  • tomorrows fine, I have a price list lead based in Melb Vic, doing commercial, C&I not residential customers,  i have sent him the latest webinar link and pricing just wanted to discuss who to assign them to? THX JPW  


    by John Woods - 02:47 - 8 May 2023
  • Is it possible to shoot through a small summary? I will be hard pressed to call you today and will be onsite tomorrow morning. Thanks!


    by Andrew Thomson - 02:19 - 8 May 2023
  • Hi John,


    by Andrew Thomson - 02:19 - 8 May 2023
  • Hi Wade Or Andrew can you please give me a call when you have a minute re a pricelist lead commercial cus THX JPW


    by John Woods - 01:58 - 8 May 2023
  • On it


    by Wade Allen - 01:51 - 8 May 2023
  • Re: Tech Team Callbacks
    @Wade Allen did you want to have a chat to Russ about AERL potentially?

    by Andrew Thomson - 01:45 - 8 May 2023
  • Hey team.. Could someone please call Russ on 0429178071. He is chasing a DC Regulator. He mentioned he previously used a brand called Morning star. Thanks


    by Lena Carson - 01:12 - 8 May 2023
  • Ah gotcha, Thank you for that Andrew


    by Sheranya Garlapati - 12:29 - 8 May 2023
  • Re: Tech Team Callbacks

    Hi @Sheranya Garlapati , a smart meter is needed if the customers site is export limited and/or if they want to give the customer export limiting. The correct smart meter will depend on what the current rating of the main switchboard is on the site it is being installed onto. The DTSU666 is only ok up to 80A. Larger than this requires the DTSD1352 meter with CTs (CTs purchased separately and sized to their needs)


    by Andrew Thomson - 12:27 - 8 May 2023
  • Hi team, can someone please let me know if a smart meter is needed for SG30CX (Premium) ? If yes , is DTSU666 the right one? Thank you


    by Sheranya Garlapati - 12:02 - 8 May 2023
  • Calling


    by Wade Allen - 03:37 - 5 May 2023