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Tech Team Callbacks

support@supplypartners.com.au

  • thanks

    by Ray Willey - 10:34 - 21 Apr 2022

  • SO71797 has a Selectronic/BYD configuration. Customer is looking for a wiring and comms diagram. I can't find anything in tech drive??? Can someone please send me something??? 

    by Ray Willey - 10:34 - 21 Apr 2022

  • Called Vince

    by Andrew Thomson - 01:48 - 19 Apr 2022

  • thanks

    by Ray Willey - 12:18 - 19 Apr 2022

  • Hi could someone call Vince0418509145 Solahart SShine Coast. 3phase hybrid invert extension question

    by Ray Willey - 12:18 - 19 Apr 2022

  • calling now

    by Andrew Thomson - 09:01 - 19 Apr 2022

  • Goodwee tech support has not been that helpful

    by Ray Willey - 08:43 - 19 Apr 2022

  • Hey guys Grant Falk 0434986557 needs assistance with first Goodwee inverter/battery set up

    by Ray Willey - 08:42 - 19 Apr 2022

  • Great thanks

    by Matthew Thomson - 11:08 - 13 Apr 2022
  • Re: Tech Team Callbacks
    @Matthew Thomson Called Paul, all sorted. He is going to contact you to include the RS485 WIFI kit + antenna and power supply for his order. He is also going to request either the SG15RT or SG20RT, I believe there are a few left in stock of those.
    by Gordon Craik - 11:02 - 13 Apr 2022
  • Re: Tech Team Callbacks

    On it. Thanks @Matthew Thomson 

    by Gordon Craik - 08:51 - 13 Apr 2022
  • Re: Tech Team Callbacks

    Hi @Gordon Craik i have sent you an email from Paul at Solar Connections, he is asking about RS485 wifi kits now and hes had a fair few questions for me already, i think it would be best if one of the tech team gives him a call to help him quicker. His number is 0425 259 206

    by Matthew Thomson - 08:45 - 13 Apr 2022

  • Wade has called. Thanks Nive :)

    by Gordon Craik - 01:44 - 7 Apr 2022
  • Re: Tech Team Callbacks
    @Wade Allen Hi Wade, a customer has requested if you could please call him to assist on installing the contactor for the batteries as he is currently on site.. Loren - 0407722179. Thank you.
    by Nive Lemana - 12:48 - 7 Apr 2022

  • Thanks Brad. Called Harsha.

    by Gordon Craik - 02:02 - 5 Apr 2022
  • Re: Tech Team Callbacks
    @Gordon Craik 

    Harsha from Archers Solar just had some questions regarding RS485 kits, specifically about compatibility with Sungrow SH5.0RS. Could you please give him a call?

    0423 485 973
    by Bradley Flavel - 01:18 - 5 Apr 2022

  • Called Ian. Thanks Matt.

    by Gordon Craik - 12:43 - 5 Apr 2022
  • Re: Tech Team Callbacks
    @Wade Allen I got a call from Ian from Greentech Burleigh asking about the difference between a couple of Taurus models. Would you be able to call him back on 0419 031 860
    by Matthew Thomson - 12:10 - 5 Apr 2022
  • Re: Tech Team Callbacks
    @Wade Allen G'day champion! Warren from Ideal Solar wants a quote + a bit of advice re a battery system please - 0490 539 667. Many thanks.
    by Gordon Craik - 11:46 - 28 Mar 2022

  • 0490 809 058 is his best contact number

    by Bradley Flavel - 12:11 - 23 Mar 2022