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  • Re: Tech Team Callbacks
    Hi Andrew
    He has a 5kw Primo snap onsite, will he get back-up facility with a 5kw GEN 24? Only problem with the larger GEN 24 is that we won't see them until November.

    Kind regards

    Mark Coles​
    Business Development Manager
    07 3122 7584 (EXT 4091) | M: 0447331658
    22‑26 Jay Street, Townsville, QLD, 4818
    On Wed, Sep 20, 2023 at 9:06 AM Andrew Thomson <andrewt@supplypartners.com.au> wrote:
    @Mark Coles did you want to give Scott a call firstly? Talk to him about the new larger Primo GEN24 models 8 and 10 that can give greater backup power. Compatible with BYD batteries (refer to compatibility table on BYD page). Anything you are unsure of just reach out to me please. Scott Black (0419 727 114) thanks

    Andrew Thomson

     

    Technical Team

     

    T: 07 3122 7584 (EXT 4016)

    M: 0428938255

    184 Bluestone Circuit, Seventeen Mile Rocks, 4073, QLD


     


    Sent by Supply Partners Pty Ltd using Odoo.



    --
    Mark Coles​​​​
    Business Development Manager
    07 3122 7584 (EXT 4091) | M: 0447331658
    22‑26 Jay Street, Townsville, QLD, 4818
    by Mark Coles - 09:50 - 20 Sept 2023

    1 attachments 1 attachments

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  • Re: Tech Team Callbacks
    @Mark Coles did you want to give Scott a call firstly? Talk to him about the new larger Primo GEN24 models 8 and 10 that can give greater backup power. Compatible with BYD batteries (refer to compatibility table on BYD page). Anything you are unsure of just reach out to me please. Scott Black (0419 727 114) thanks
    by Andrew Thomson - 09:06 - 20 Sept 2023

  • Scott Black (0419 727 114) is looking at getting rid of his snap inverter and using a Primo GEN24 5 Plus. He wants to know if it can be backed up and what batteries he needs.

    by Teagan Osborne - 08:38 - 20 Sept 2023

  • Called Brooklyn and left a message

    by Jordan Meikle - 01:30 - 19 Sept 2023

  • @0459 - 572 501

    by Sheranya Garlapati - 01:21 - 19 Sept 2023

  • Hi all, please call Brooklyn from Spinifex, she has a few questions regarding EYEM4. Thank you

    by Sheranya Garlapati - 01:21 - 19 Sept 2023

  • Left a message

    by Jordan Meikle - 09:25 - 18 Sept 2023

  • Calling Josh

    by Jordan Meikle - 09:23 - 18 Sept 2023

  • Hi team, can someone please call Josh from Lenergy @0400 482 058. He wants to discuss regarding backup for Fronius. Thank you

    by Sheranya Garlapati - 09:23 - 18 Sept 2023

  • Left a message

    by Jordan Meikle - 09:44 - 15 Sept 2023

  • Calling Shaun

    by Jordan Meikle - 09:43 - 15 Sept 2023

  • Hi team, can someone please call Shaun @0414 234 648 ? He has a few questions regarding 50KA smart meter

    by Sheranya Garlapati - 09:37 - 15 Sept 2023

  • Called Manoj and left a message

    by Jordan Meikle - 09:04 - 15 Sept 2023

  • Hey team could someone please call Manoj from Vagus Energy on 03 7065 9813. Asking about Tigo Optimisers and panel monitoring. Cheers

    by Lauren Haworth - 04:10 - 14 Sept 2023

  • Calling Joel

    by Jordan Meikle - 02:25 - 14 Sept 2023

  • Joel from MyGrid - 0422 065 067 - just bought a grid protect board and needs to ask a few questions. Can someone give him a call when you're done eating sausages. Karl's client

    by Lauren Haworth - 12:02 - 14 Sept 2023
  • Re: Tech Team Callbacks
    @Jordan Meikle is correct here, and the SDS screw isn't a stocked item it sounds like potentially a generic product?
    by Andrew Thomson - 09:08 - 14 Sept 2023
  • Re: Tech Team Callbacks

    From my understanding, the CR1-TM Tee/Cross Brackets don't come in different sizes? It's something that you more attach to the cable trays (which do come in 150mm and 300mm variants) to form a tee or a cross section. @Andrew Thomson would you be able to confirm if this correct?

    by Jordan Meikle - 08:33 - 14 Sept 2023

  • Theyre also chasing 150mm Tee/Cross Bracket?

    by Matthew Thomson - 08:31 - 14 Sept 2023
  • Re: Tech Team Callbacks

    Hey @Matthew Thomson they're likely chasing CR1-TM, but we don't stock any screws like that. They'll likely have to grab them at a hardware store

    by Jordan Meikle - 08:27 - 14 Sept 2023