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Tech Team Callbacks

support@supplypartners.com.au

  • Hi Team, got a clenergy quote and customer is asking for two products i cant find. First one is SDS Screw Length -15mm Standard?
    Second one is 300mm Tee/Cross Bracket, they gave the code CR1-300-TM but that doesnt match anything in our system.


    by Matthew Thomson - 08:21 - 14 Sept 2023
  • Calling Luke


    by Jordan Meikle - 10:52 - 12 Sept 2023
  • Hi team, could someone please call Luke from Energy Medic 0425 261 148 regarding how to set up a Fronius snap inverter with Gen24 using SwitchDin droplet? 


    by Karl Raffe - 10:32 - 12 Sept 2023
  • Will do. I'll give them a call after the meeting


    by Jordan Meikle - 09:30 - 11 Sept 2023
  • Re: Tech Team Callbacks
    @Jordan Meikle I'll be busy helping out an installer onsite for a while. Please have a chat to George and gain a better understanding of their problem. It's ok to tell them you aren't familliar with the product but just take down a more detailed explanation and email it through to me thanks

    by Andrew Thomson - 09:29 - 11 Sept 2023
  • Hi Team, Can you please call George on 0407 800 288, he needs help with a weird eGauge set up where the system is installed separate from the house


    by Matthew Thomson - 09:13 - 11 Sept 2023
  • Jordan*


    by Jordan Meikle - 03:34 - 8 Sept 2023
  • Calling Jorda


    by Jordan Meikle - 03:33 - 8 Sept 2023
  • Hi team could someone please call Jordan from NRSE on 0422 143 936 regarding wiring contactor in GP-Lite? He mentioned also if we have a wiring diagram available to send him that would be great too 


    by Karl Raffe - 03:08 - 8 Sept 2023
  • thanks


    by Lena Carson - 09:11 - 8 Sept 2023
  • Allgood got it:)


    by Lena Carson - 09:11 - 8 Sept 2023
  • Morning -  Are you able to pls give the code for Fronius GSD adaptor?


    by Lena Carson - 09:10 - 8 Sept 2023
  • Called Roger


    by Jordan Meikle - 08:55 - 6 Sept 2023
  • Roger from Ideal Electrical 07 5443 8749, he wants to know the difference between the Wattpilot Go and Home.


    by Teagan Osborne - 08:50 - 6 Sept 2023
  • Called Miles and left a message


    by Jordan Meikle - 10:29 - 5 Sept 2023
  • Called Martin, no answer, left a message.


    by Jordan Meikle - 10:28 - 5 Sept 2023
  • Hi Team, can you please  call Martin from CJ Solar? - 0421 196 021 - Thank you. 


    by Dave Carroll - 11:08 - 4 Sept 2023
  • Miles - Class A Energy Solutions - 0419 409 764 - needs help with the engineering side for a 250kw system


    by Matthew Thomson - 10:56 - 4 Sept 2023
  • messaged Jeremy


    by Andrew Thomson - 12:52 - 31 Aug 2023
  • Hi All can you please call Jeremy 0430 827 308 he is wanting a relay that will turn on an exhaust fan at a certain temp, Fronius advised a series 62 relay THX JPW


    by John Woods - 11:20 - 31 Aug 2023